Who does this affect?
Any OxyGuard Polaris C meters delivered after January 2025.
What’s the issue?
OxyGuard has released an update to improve system stability and help prevent affected meters freezing or becoming unresponsive.
What should customers do?
Install the update using the Cobalia Sync app as soon as possible.
Not sure if yours is affected?
Contact Technolab with the serial number and we’ll help you determine if an update is required.
Polaris C battery and charging care
For best performance, avoid allowing the battery to discharge completely.
Always ensure the USB-C port and connector are clean and dry before charging.
It’s a simple thing, but it can help keep your meter ready when you need it.
